对于一些小客和新客,我一般是这样做的向客人说明我们很乐意随时免费推荐最新潮的产品款式给他们,以吸引更多的客户和生意。但我们又面临负担大数目快递费用的困扰。如果客人愿意为我们分担快递费的话(例如提供到付账号),将是对我们工作极大的支持。这样我可以多推荐一些有新意的样品给客人。,为帮助客人节约快递费,我们推荐新东西给客人都会从实用性考虑,在寄出之前
都会通知客人(照片给客人看),客人看过确定需要后才寄出。
我想这种方式对于一些真正有意开拓生意的客户会有一定的效果的。 而对于那些大客老客,尽管他们每年和我们的生意额很大,我一般还是会出以下这封信件给客户的。
Dear Sirs,
Firstly thank you for your continuous supports in the past years, e ish both business snoballing in the ing years.
As per the summing-up made by our financial department in the last half year, the statistics shoed that e had a very heavy burden on sample cost. Just as you kno, during the past years e supplied the small qty samples to our customer free of charge. In this ay, e not only had to pay the samples cost in our factory, but also pay for the postage to express courier, such as UPS, FedEx, hoever, our profit is getting smaller and smaller. Under the above-mentioned situation, e find it is getting difficult to run business in this ay. In order to solve this matter in a reasonable ay, e hope our customer could help to share the cost by paying the postage. So could you please inform us your account number of UPS or FedEx or other express by return? So that e could send samples by your account number, hile e ill supply the samples hich are free of charge in normal small quantity as before.
We believe this ill do favor to develop the business beteen us. Most of our customers are doing in this ay no. We sincerely hope it ill be also orkable to you. Please kindly ment the ne ay and advise us your A/C No. Thank you for your cooperation.
Looking forard to hearing from you soon.
客人收到此信后,就算还是不肯负担邮费,也不再会随意要样品了。
如何有效控制样品快递费用?
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